FAQs and their answers to help you experience the 59th Ann Arbor Film Festival online March 23-28, 2021. Passes are now on sale, tickets and full programming information will be available on March 1 on our Eventive page.

How do I experience the festival?

The 59th AAFF will be held on an online platform called Eventive. You will need to create an Eventive account in order to access the programming, either by entering an email address and password or by connecting with Facebook. An online festival will allow the AAFF community to experience the festival in the safety of their home while continuing to socially distance. All short Films in Competition screenings will take place as an online live stream. After the initial live stream, the programs will be available for on-demand viewing until 12am midnight EDT on 3/31.


Features in Competition and Special Programs will be available for on-demand viewing 3/23–3/31 unless otherwise noted. All programs are presented in Eastern Standard Time (EDT). While the majority of films will stream from an online platform, there are several in-person In The Screen! installations around Ann Arbor that are viewable from the street.

How do I get my tickets and passes and how much do they cost? 

Festival-goers can get their tickets through the Eventive platform linked on our website on March 1. Tickets for each event will be available as a sliding scale with a suggested price of $12 and a minimum of $2 per ticket (The $2 minimum covers platform fees). Passes are on sale now and include access to all film screenings. 

The higher the pass tier, the more you support the AAFF and our mission of promoting visionary filmmakers. A Festival Pass for $50 includes access to all programs during the 59th AAFF. A Supporter Pass for $75 includes extra financial support that helps support year-round programming and a 15% discount for our online shop. The Super Fan Pass for $150 also includes additional support and as an extra thank you for your dedication to the AAFF you will receive a $20 discount on any purchase in our online shop.

I have a pass, how do I watch a program?
To view a program, you will need to pre-order or unlock a ticket using your pass. After you log in to your Eventive account, click pre-order on the screening you are interested in viewing. You will be prompted to unlock with your pass. Once you have unlocked a program, you will receive an email confirming your reservation and the ticket will be listed under "My tickets" in the upper right of the Eventive pages. You can also watch this tutorial for more information.

Can I get a refund for a pass or ticket purchase?
Refunds will be issued up until 12am EDT, Monday, March 22, 2021. A $5 processing fee will be deducted from the refund. Please contact AAFF at with refund requests.
Can I view the festival if I'm not in Michigan?
All but two of the programs are available for viewing anywhere in the world. Due to restrictions requested by filmmakers and their distributors, Purple Sea and małni—towards the ocean, towards the shore are geoblocked to certain regions. Please check the film listings for details.
How do I interact with other festival-goers? 

The audience will have the opportunity to meet fellow festival-goers through our virtual lobby in between film screenings hosted by Gather. For tips on how to use Gather and how to participate, click here.

What if I’m having technical difficulties?

In the case that you are experiencing technical difficulties, first visit Eventive’s help page with tips and FAQs for viewing or Eventive's Audience Guide. In the event you still need help, there will be a live chat function. 

Do you have a suggested viewing plan?

Eventive is compatible with TV viewing via apps for Apple TV, Roku, Android TV. Viewers can also stream from a laptop using an HDMI cable or by using Chromecast from an Android device. We suggest using the largest screen and best sound system available to you to experience the festival!

When is the full schedule announced? Where will it be posted?

The schedule will be announced on March 1 and will appear on Eventive and our website

Can I transfer my tickets and passes to someone else?

Purchased tickets or passes can be transferred to another viewer. Use these instructions for transferring tickets or passes or contact AAFF at


Ticket reservations made with a pass cannot be transferred. You will need to delete all reservations before transferring the pass.

Are the films appropriate for all ages?

The films are not rated and some material may be more appropriate for adult audiences unless otherwise noted. Our Films in Competition 12, Almost All Ages program is best suited for a wide variety of viewers of ages 6+.


PO Box 8232 Ann Arbor, MI 48107

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Ann Arbor Film Festival 

Registered 501(c)(3)

EIN: 38-2379836